Knowledge Base
Step-by-step guides for deploying and configuring the Ntersect product family.
Getting Started
Deploying Your First Gateway
Install an Ntrospect gateway at a site, register it to your organization, and optionally cluster it for high availability.
Installing Client Agents on Linux, Windows, and macOS
Roll out host agents manually or via SCCM, GPO, or Intune, and choose the right collector profile for each machine.
Setting Up Sites, Subnets, and Discovery
Model your locations as sites, tell Ntrospect which subnets belong where, and run credentialed discovery so devices come up monitored.
Data Collection
Configuring Flow Collection (NetFlow, IPFIX, sFlow)
Point your routers and switches at the gateway's flow listeners and choose settings at the global, cluster, or gateway scope.
Setting Up SNMP Polling
Configure SNMP v2c or v3 credentials, polling intervals, and per-device OID profiles — and use MIBs and SNMP Walk for vendor-specific detail.
Collecting Syslog from Network Devices
Enable the gateway syslog listener, choose the message format, and point your devices at it.
Monitoring Environmental Sensors
Track temperature probes in freezers, coolers, and closets with threshold profiles and delayed, escalating notifications.
Alerting & Notifications
Creating Alert Rules
Build rules on metrics, logs, traces, or Ntuition signals; control how long a condition must hold, how often to re-notify, and when to escalate.
Connecting Notification Channels and Recipients
Wire alerts into Teams, Slack, Google Chat, WebEx, ServiceNow, email, webhooks, or browser push — and organize people into recipient groups.
Ntuition Engine
Tuning Ntuition Engine Sensitivity and Training
What every knob on Settings → Ntuition Engine does, which ones require a retrain, and how to make detection quieter or more aggressive.
Maintenance Windows and Tuning Rules
Keep planned chaos out of your baselines and silence or re-threshold specific metric/host combinations.
Administration
Managing Data Retention and Storage
Understand the default retention for metrics, flows, logs, and traces; adjust per-table TTLs; and read the storage overview.
Managing Users, Roles, and Access
How Ntrospect separates sign-in from authorization, what each obs:* role can do, and how to grant access by group or individual.